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FAQ

  • How much is a subscription?
    Individual plan:14.95$ CAN per month (179$ CAN billed annually) This plan gives one teen and one parent access to the platform Family plan: 19.95$ CAN per month (239$ CAN billed annually) This plan gives 3 teens and 2 parents access to the platform
  • How do I purchase a membership?
    1-Register for a subscription with your parent or tutor 2-Customise your profile by indicating your preferences and interests 3-Start watching classes at your own pace and explore the community 4-Manage your learning curve and get feedback from our coaches
  • What does the subscription include?
    1 - Unlimited video tutorials 2 - Weekly newsletters packed with tips & tricks 3 - Member of Youth Forward's groups on social media platforms 4 - Priority access and special discounts to offline events 5 - Access to Q&A sessions with our coaches 6 - 24/7 helpdesk 7 - Parent’s and teen's blog
  • Why do I need parental consent?
    If you are considered a minor in Canada (under 18 years of age), we are required to have parental consent for you to access the platform.
  • Do you work with non-profits, libraries, and/or schools?"
    Yes! We offer special discounts for non-profits and schools. Contact our Sales team for more information. Please contact us here sales@youthfwd.org
  • How can I cancel my subscription?
    You can cancel at any time you want and renew your membership if you decide to return. 1 - Log in to your Youth Forward account to access the account settings 2 - Select Payments from the menu 3 - Click Cancel Membership 4 - Follow the cancellation steps 5 - After you cancel, you will have access to all Youth Forward content until your paid period ends.
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